Frequently Asked Questions
Tap any question to see the answer
Trust & Safety
Is this website safe and legitimate?
Yes. Loverse has been trusted by thousands of grandparents since 2023.
- 4.8 stars from over 1,300 verified reviews on Trustpilot
- Secure checkout powered by Shopify
- PayPal, Apple Pay, Google Pay, and all major credit cards accepted
- Real humans answer your questions through our Live Chat
Is payment secure?
Yes. Bank-level security on every order.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Your card details are encrypted on checkout. We never see or store them. Our store runs on Shopify, the same platform trusted by millions of stores worldwide.
About Your Portrait
Will it really look like my little one?
Yes. The portrait keeps their unique features:
- Their facial features and face shape
- Eye color and expression
- Hair color and style
- Their beautiful smile
Each portrait is uniquely generated, so it may look slightly different from the example images. That is what makes yours one of a kind.
Not happy with the first result? Simply click the GENERATE button again to create a new version. It is instant and unlimited.
What photo works best?
For the best portrait, use a photo that is:
- Clear and well-lit, with no shadows on the face
- Front-facing, looking at the camera
- Recent, showing how they look now
- A close-up of the face (we can crop if needed)
Please avoid blurry photos, sunglasses, heavy filters, or photos taken from very far away.
What if I don't like the portrait?
We will redo it until you love it.
- Not happy? Click GENERATE again for a new version. Instant and unlimited.
- Want to try a different photo? We create a new portrait free.
- Still not right? 100% money-back guarantee.
Over 1,300 customers rate us 4.8 out of 5 on Trustpilot.
Delivery & Timing
How long will it take to receive my portrait?
Digital Portrait: Instant.
- Appears on your screen right after checkout
- Also sent to your email
- Please check your spam folder if you do not see it
Canvas Print: 5 to 10 business days.
- Printing takes 1 to 2 business days
- Shipping takes 3 to 6 business days
- Tracking code sent to your email
Will it arrive in time for a birthday or event?
Plan ahead for the best experience.
Digital Portrait (Instant): Perfect for last-minute gifts. You can print at home or at any local photo printer like Walgreens, CVS, or Walmart the same day.
Canvas Print: For birthdays and special events, we recommend ordering at least 10 days in advance.
Where are canvases shipped from?
We ship locally from your country. If you are in the US, it ships from the US. Same for the UK, Australia, Germany, France, and other countries we serve.
You get a premium cotton canvas with fade-resistant inks, fast 3 to 6 day delivery, tracking included, and a free replacement if your order arrives damaged or is lost in transit.
Digital Portraits
What size is the digital portrait? Can I print it?
Your digital file is print-ready and high quality.
- High resolution, suitable for printing up to 8 × 10 inches at professional quality
- Perfect for printing at any local photo printer like Walgreens, CVS, or Walmart
- Great for phone wallpapers, greeting cards, and sharing on Facebook
Can I order for multiple grandchildren?
Absolutely. Many grandparents order for all their grandchildren.
- Create as many portraits as you like
- Mix different styles like princesses, superheroes, and dinosaurs
- Each portrait is made individually with care
Making matching portraits for siblings? Many grandparents love hanging them side by side.
Help & Support
I need help. I'm not good with computers.
We are here for you. We help grandparents like you every day.
Click the chat icon in the bottom right corner of your screen. We can walk you through it step by step, or even create the portrait for you.
I don't like my first result. What can I do?
Just click GENERATE again. Each click creates a brand new, unique portrait. Keep clicking until you find the perfect one. It is instant and unlimited.
Still not happy? You can also:
- Try a different photo. A clearer, front-facing photo often works better.
- Tap the chat icon in the bottom right corner and we will help you get it right.
- Request a full refund under our 100% money-back guarantee.
Why doesn't it look exactly like the example?
Each portrait is uniquely generated. That is what makes it special.
Our AI creates a one-of-a-kind artwork just for your child. While it follows the same style and theme as the example, small details like pose or background may vary. Your portrait is truly unique, and no one else has the same one.
Prefer a different variation? Click GENERATE again for a new unique version.
Still have questions?
Tap the chat icon in the bottom right corner of your screen to speak with a real person. We typically respond within minutes.
AI-generated personalized cowgirl portraits loved by grandchildren. Customers praised "excellent" image quality, realistic faces unchanged by processing, and "professional" canvas texture. Easy-to-use site creates unique gifts. One concern: age-inappropriate body rendering for young child made parent uncomfortable.
Got this for my granddaughter who loves horses and is taking riding lessons.
LaDonne, what a perfect pick for a little cowgirl in the making! There's something special about matching a portrait to a real passion like that — riding lessons and all. I hope she loved it!
Warmly, Clément - Founder
Happy
Dear Emilia,
Happy to hear that!
Warmly, Clément - Founder
I purchased two digitals from this company and was very please with both!
Thank you so much Joanne. We are glad you are happy with the result . 😍 -Joanna
Love this picture i got it printed off and the quality is fantastic im going to order a few more ots so easy to do and easy to use the site 😀 10/10 from me
Thank you so much Joan. We are glad you are happy with the result . 😍 -Joanna
Something I will treasure forever. Not just cute but she actually loves horses and rides!
Thank you so much Sheila. We are glad you are happy with the result . 😍 -Joanna
My daughter love's it and very happy.. was a surprise to her.
Thank you so much Lourdes. We are glad you are happy with the result . 😍 -Joanna
I needed something quick to go with a cowgirl birthday cake for my granddaughter’s 8th birthday and this did NOT disappoint!! It was so quick and easy and the result was amazing!
I am ready to order two more for my other two grandchildren because they were so excited to see this. I needed it immediately, so I chose the “print your own” option and it printed out beautifully !
Thank you so much Sheila. We are glad you are happy with the result . 😍 -Joanna
She loved it! What little girl wouldn't? Sorry for the late review. It took a while to get to her.
Hi Jean,
No worries at all about the timing — what matters is that she loved it! I can just picture her face seeing herself as a little cowgirl 🤠
Thank you for taking the time to come back and share that with us, it truly means a lot.
Warmly, Clément - Founder
My granddaughter was amazed!!! It was such a unique gift and one she will enjoy for years to come!!! The quality of the canvas was great!!! Thank you!!!
Dear Cindy,
What a joy to read this!!! Knowing your granddaughter was amazed is exactly what we hope for — there's nothing quite like seeing that wide-eyed reaction
Thank you so much for your kind words about the canvas quality too, it really means a lot. I hope she enjoys her cowgirl portrait for years to come!!!
Warmly, Clément - Founder
Loved by an excited granddaughter
What a wonderful image — an excited little cowgirl! That joy is exactly what makes this so meaningful. Thank you for sharing that moment with us.
Warmly, Clément - Founder
We loved the smile on our granddaughter's face. You did not change her face at all and we appreciated that. I did not notice at first but her Mom pointed out that she looked much older than she is (5 years old)and even had small boobs! She has forbid me to do any more AI images of her.
Ma petite fille a adoré.
Dear Martine,
Quel plaisir de lire ça ! 😊 Ravie que votre petite fille ait adoré sa portrait en cowgirl
Chaleureusement, Clément - Fondateur
Ben zeer te vreden zeer mooi gedaan ik raad iedereen aan
Beste Maria Jose,
Wat fijn om te lezen dat je zo tevreden bent! Het doet me heel veel plezier dat het portret mooi is geworden. Bedankt voor de aanbeveling, dat betekent enorm veel voor ons 😊
Hartelijke groet, Clément - Oprichter
A perfect gift for a child who has just moved home. Our granddaughter loves it in her new bedroom and loves herself as a cowgirl. The image is excellent.
Dear Louise,
What a thoughtful gift idea — a cowgirl portrait to mark a new chapter in a new bedroom! I love that. It sounds like she's already made the space her own with it on the wall
So glad the image turned out excellent and that she loves seeing herself as a cowgirl. That's exactly the kind of reaction that makes our day.
Warmly, Clément - Founder
Love it, so real looking and her face hasn't been changed, like some apps do, so it really looks like her. Very happy.
Dear Tracy,
So glad you love it! That's exactly what we aim for — keeping her real face intact so it truly looks like her. It makes all the difference 😊
Very happy to hear you're happy!
Warmly, Clément - Founder
Beautiful pictures and very easy to use this site
Dear Carol,
Thank you so much! I'm really glad you found the site easy to use and loved the result
Warmly, Clément - Founder
Very happy
Very glad to hear that, Dustin!
Warmly, Clément - Founder
Love your service. The photos I downloaded of two of my granddaughters are great!!!
Dear Jannie,
Thank you so much! I'm so glad both portraits of your granddaughters turned out great — two little cowgirls must be absolutely adorable!
Warmly, Clément - Founder
Es ist ein ganz realistisches Foto entstanden 👍 vielen Dank
Liebe Monika,
das freut mich sehr zu hören! Vielen Dank für die tolle Rückmeldung.
Herzliche Grüße, Clément - Gründer
Great quality!
Teri Jo, thank you so much! Really glad you're happy with the quality 😊
Warmly, Clément - Founder
FANTASTIC ❤️This is my second purchase. My grandchildren love them.
Dear Jacqueline,
FANTASTIC to hear! ❤️ So happy to see you back for a second time — and even happier knowing your grandchildren love them. That truly means the world!
Warmly, Clément - Founder
Excellent!
Dear Jackie,
Thank you so much!
Warmly, Clément - Founder
Sehr natürliche Erscheinung.
Uwe, vielen Dank! Freut mich sehr, dass das Portrait so natürlich wirkt – genau das ist unser Anspruch. 😊
Herzliche Grüße, Clément - Gründer
Very beautiful
Dear Sharon,
Thank you so much! 😊
Warmly, Clément - Founder
